Help with the Windows Media Player


Getting and Testing the Player

If you have a recent Microsoft computer, you're probably already set. If you would like to verify whether you have Windows Media Player installed, try this test stream. If it works, you shouldn't have a problem. If you are a Macintosh user and/or you don't have Windows Media Player installed, you will need to download some (free) software from Microsoft at:

Download the Free Windows Media Player http://www.microsoft.com/windows/windowsmedia/download

After you've downloaded the player, you should be ready for action. You can verify by trying to play the test stream.

Error Messages

Occasionally we have a network glitch and the stream gets disrupted, in which case you will get a error like this:

Windows Media Player error: The system cannot find the file specified.

If you see a message like this, please contact us. It's possible you have a network problem, but more than likely we just need to restart our encoder.

If you don't get an error message, but just hear silence, they're probably either out of session or in a closed-door meeting. This can happen even if there's a meeting scheduled on the House, Senate, or JFAC agendas.

If you are having firewall issues, consult this Microsoft site for information.

If you're still having problems, please drop us a line or call us at 373-7220 (in Boise) or 1-800-543-6868.

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